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Communications Workers of America Local 1168


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CWA Local 1168

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Hours: 8 am - 5 pm Location:
1900 Sweet Home Amherst, NY 14228
Phone: (716) 639-1168
Fax: (716) 636 - 9100
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Labors News

Press Ganey Survey

Kaleida is once again asking you to participate in the Press Ganey Survey. Representatives from CWA, IUOE, and SEIU were invited to attend the planning meetings. We have been meeting since June and have had many discussions about how to engage staff and get them to complete the survey. The Unions agree; Kaleida needs to hear from you. This is the time to make your voice heard! 

We know your biggest fear is that your manager will know what you said and possibly retaliate against you. After sitting in multiple meetings with management, the Union leadership is certain that these surveys will remain completely confidential. We want everyone to know this so you can speak freely with confidence. There were rumors last year that if you submitted the survey online, Kaleida would be able to track results back to you. This is not true. The surveys are anonymous. Kaleida can only track whether or not you have completed the survey.

Management will also be filling out the surveys.

Don't withhold feedback when you fill out your survey. Tell Kaleida everything! Share with them both what you enjoy about your job and what needs to change. Feel free to "tell it like it is.”  

When filling out your survey, think about possible solutions to the problems in your department. Let Kaleida know what issues commonly occur. Offer suggestions and let them know that these ideas have not yet been attempted.

You need to raise your Union voice and be heard! As Union members, you have a responsibility to yourself, your patients, and your co-workers to try to make Kaleida a better place to work. Higher job satisfaction leads to better patient satisfaction which will ultimately lead to collective job security by increasing volumes of patients wanting to come to Kaleida for care.


Hearing on Single Payer Health Insurance

On December 10, 2014, the New York State Assembly Health Committee is hosting an official public hearing to receive testimony from New Yorkers about the need for a universal, single-payer health care system. Click here for more information.


Congratulations go out to Planned Parenthood in Central NY voted 35 to 1 to join CWA Local 1168 today

click here for full story


CWA 1168 Gives Back

Konya Varner, MFH TCC AVP, Cheryl DiCipio and Bob Rich, BGMC Chief Stewards, help Anita Williams, BGMC RN load two upcycled computers into her van, for the community service organization, Taking It 2 The Streets, of which Williams is the founder and President.


Planned Parenthood Central NY United for CWA

", July 17th, with red shirts..."

The 63 clinical workers at Planned Parenthood in Central NY officially kicked off their public organizing campaign today with red shirts and scrubs all around. A mission statement is also circulating signed by a majority of the staff.

Workers are prepared to stick together until they win recognition and a fair contract. The Local and District have worked hard to line up political and community support for the staff at PPCNY as they stand together and demand a voice at work and recognition for CWA as their Union. For as long as their fight takes they will have the support of their brothers and sisters in CWA. Check this space for the latest updates!

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     “What has the Union done for me?” is heard all too often at the proverbial water cooler.  Merriam Webster defines union as “an organization of workers formed to protect the rights and interests of its members.”  You are part of that organization, so in fact, YOU are the Union! read more...



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Kaleida Membeship Forms-

St Joseph Campus Form -

AFL-CIO Labor Day Parade & Picnic
Monday, September 1, 2014

CWA Local 1168 is looking for members to volunteer and participate in this annual event held on Abbott Rd in South Buffalo. Call the Office to volunteer or email for:

  • Set up or Break down
  • Traffic Control
  • Flyer/Sign distribution
  • Participant


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